The arrival guide your guests actually read.
How to get there, check-in, Wi-Fi, parking, rules and tips: all in a link or a QR code, in the language of whoever arrives. Every guest gets their own link: Wi-Fi and door codes unlock with the dates of the stay, and the guide changes by itself, from arrival to check-out. Nothing to download, no PDF, no hundred messages.
A guide, not a PDF.
A guest who arrives tired, in the evening, phone in hand and speaking a language that is not yours, does not read a page of rules. They look for one thing: the password, the time, the door.
Getinn puts that thing right under their thumb: tiles with the answer already written, step-by-step photos, a button to call you. And your property stops answering the same four questions every evening.
The guide opens in your guest's language and is always up to date: if you change a time, a code or a rule, it changes at the same moment on the phone of whoever is already on the road. No printouts to redo, no messages to send again.
The everyday questions get answered before they reach you.
How it works.
Start free in three moves. When your property grows, the guide grows with you: two more steps, with Base and with Pro.
You create the guide From the Free plan
Choose the style, add the topics and write in Italian. You write the other languages yourself, or Getinn translates them from the Base plan.
You print the QR code From the Free plan
One for the property and one for each apartment. You download it and put it at the entrance, in the room, in the welcome card.
Your guest opens it From the Free plan
From the phone, with nothing to download and no sign-up. If you change a time, it changes for everyone at the same moment.
The guide follows the stay From the Base plan
Before arrival, at check-in, during the stay and at departure: the guest finds what they need at that moment, with the local weather and what to pack.
Welcome every guest, without typing by hand From the Pro plan
You connect the calendar and Getinn prepares the WhatsApp message with the right link. Wi-Fi and codes show only to guests with the dates of their stay.
Everything you need.
Made for those with one apartment as well as for those with thirty.
Seven languages, written once
Italian, English, German, French, Spanish, Russian and Chinese.
A QR code for every accommodation
To download as PNG or SVG and print.
Photos and short videos
How to find the door, how to use the fireplace.
Four styles
Tiles, classic, signage, chat. Same content.
Your own address
guide.yourhotel.com instead of getinn.app/name.
Several properties, one login
Villas, annexes and apartments together.
Your corrections, always respected
If you change a translation, the automatic translation does not touch it.
No data from your guests
The guide does not ask for names, emails or anything else.
How your guests see it.
Four styles, the same content. Here, the demo guide of a property, which you can open and try.
Plans.
Start free, and move to a paid plan when you need more. You lose nothing of what you have written.
To get started
- 1 property
- 1 apartment
- 2 languages
- Automatic AI translation
- Classic style
- QR code
- Annotated photos
- Video
- Shows the Getinn logo
- Stay stages
- Local weather
- Guest welcome
For one property
- 1 property
- Up to 8 apartments in total
- 2 languages
- Automatic AI translation
- All 4 styles
- QR code
- Annotated photos
- Video
- Shows the Getinn logo
- Support 15 min./month
- Stay stages
- Local weather
- Guest welcome
For growing businesses
- Up to 3 properties
- Up to 30 apartments in total
- All 7 languages
- Automatic AI translation
- All 4 styles
- QR code
- Annotated photos
- Video
- Without the Getinn logo
- On your own domain
- 3 users in the panel
- Priority support
- Support 30 min./month
- Stay stages
- Local weather
- Guest welcome
Tailor-made
- Several properties
- Unlimited apartments
- All 7 languages
- Automatic AI translation
- All 4 styles
- QR code
- Annotated photos
- Video
- Without the Getinn logo
- On your own domain
- Property management system link
- Automatic messages to guests
- Priority support and help getting started
- Support 60 min./month
- Stay stages
- Local weather
- Guest welcome
Free €0 | Base €12/month | Pro €30/month | Premium from €80/month | |
|---|---|---|---|---|
| How much | ||||
| Properties | 1 | 1 | Up to 3 | More properties |
| Apartments | Up to 1 | Up to 8 | Up to 30 | Unlimited |
| Languages | 2 | 2 | All 7 | All 7 |
| Users in the panel | 1 | 1 | 3 | More users |
| The guide | ||||
| Styles | Classic | All 4 | All 4 | All 4 |
| Automatic AI translation | — | ✓ | ✓ | ✓ |
| QR code | ✓ | ✓ | ✓ | ✓ |
| Annotated photos | — | ✓ | ✓ | ✓ |
| Stay stages | — | ✓ | ✓ | ✓ |
| Local weather | — | ✓ | ✓ | ✓ |
| Guest welcome | — | — | ✓ | ✓ |
| Ready-made messages for guests, with the link and their name | — | — | ✓ | ✓ |
| Tracking of link opens, with time and country | — | — | ✓ | ✓ |
| Reminder for guests who have not opened the link | — | — | ✓ | ✓ |
| Morning email with your to-do list | — | — | ✓ | ✓ |
| Information reserved for guests (codes and photos) | — | — | ✓ | ✓ |
| Calendars read automatically | — | — | ✓ | ✓ |
| Video | — | ✓ | ✓ | ✓ |
| Getinn logo | With the logo | With the logo | No logo | No logo |
| On your own domain | — | — | ✓ | ✓ |
| Help | ||||
| Support | — | 15 min./month | 30 min./month | 60 min./month |
| More | ||||
| Priority support | — | — | ✓ | — |
| Property management system link | — | — | — | ✓ |
| Automatic messages to guests | — | — | — | ✓ |
| Priority support and help getting started | — | — | — | ✓ |
| Try it free | Choose Base | Choose Pro | Let's talk |
Pay yearly and get two months free. You can change plan whenever you like. You can cancel whenever you like.
Questions.
Do guests need to download an app?
No. The guide opens on the phone with a link or by scanning the QR code, and works in the browser. There is no sign-up.
Can I try it before paying?
Yes: you can start on the Free plan, with no credit card, and move to a paid plan when you need more.
Who translates the texts?
You write in Italian and Getinn translates into the other languages. If you want to change a sentence in one language, you correct it and your version stays.
Do you collect my guests' data?
No. The guide does not ask guests for names, emails or other personal data.
Can I use my own address?
Yes, from the Pro plan: the guide opens at an address of your own site (for example guide.yourhotel.com) and the QR code uses it too.
What happens if I change plan?
Nothing is deleted. If you move to a lower plan, what you already have stays; only adding things the new plan does not include is blocked.
I have several properties: do I need several accounts?
No. Villas, annexes and apartments sit together under a single login, within the limits of the plan.
Try Getinn with your property.
Leave us a couple of lines: we will write to you to activate your guide and get started together.
Just want to try it? No need to write to us.
Start free